20
YEARS
EXPERIENCE
CHIEF EXECUTIVE OFFICER
MICHAEL
MAYES
Michael Mayes is an accomplished entrepreneur and operator with a proven track record of building high-performing service-based businesses. As the founder and CEO of Quantum 9, Inc., he scaled the company from modest beginnings in 2015 into a multi-million-dollar enterprise, generating more than $10.1 million in gross profit and $5.17 million in cumulative net income over nine years. His disciplined approach to expense management, strategic reinvestment, and market expansion consistently delivered net margins of over 50%, far surpassing industry standards.
"Building companies is about more than growth, it's about discipline, precision, and creating lasting value for the people you serve."
Michael’s leadership at Quantum 9 mirrors the operational demands of a home service company, from managing complex project workflows and coordinating multiple teams to ensuring consistent service quality and client satisfaction across diverse markets. He has overseen substantial payroll operations, maintained lean and efficient budgets, and navigated intricate regulatory environments with precision. His ability to grow a high-margin, service-driven organization demonstrates the same operational discipline, financial acumen, and customer-focused strategies that drive success in the home service industry.
Qualifications:
Education
Michigan State University - Bachelor of Creative Advertising Cornell University - Project Management Professional (PMP) Rutgers Business School - Center for Urban Entrepreneurship & Economic Development (CUEED)
Tradesman
Stonemason for 7 Years
Awards
Silver Golden Bridge Award - Most Influential People in Business Award Bronze Stevie® Award in Executive of the Year - Business & Professional Services
Forbes Business Council
Recognized leader in navigating complex regulatory environments and delivering client success.
BACKGROUND:
I know what it’s like to build something from the ground up, literally. I spent seven years as a stone mason, starting as a grunt and working my way up to foreman and then owner. I began in my senior year of high school, carried it through college, and worked 40-hour workweeks while taking 12–14 credits a semester. Yes, I’ve “worked in the mud” and handled every hard, dirty, and unglamorous job along the way. This isn’t theory for me, it’s lived experience.
I’m not a private equity guy who’s had everything handed to him. My parents are both over 70 and still working. My mom is a nurse, and my dad is a builder turned truck driver. Construction and building run in my bloodline.
My professional journey started in graphic design, learning how to market a business, tell its story, and build a brand that customers remember. I worked for a marketing company focused on door-to-door sales, so I understand the grind and what it takes to earn trust face-to-face. I went on to CareerBuilder, starting in the basement, making cold calls and working my way into enterprise sales in just three years, one of the youngest in the division.
From there, I spent four years with a Microsoft Gold Partner, leading change management projects for medium and large companies. I learned how to implement technology, track performance, and improve operations using key performance indicators (KPIs) that matter.
In 2009, I took everything I earned and bet big on the cannabis industry, well before it was safe or easy. I built multiple startups that successfully exited, including projects in Colorado, Illinois, and Michigan. I learned how to raise capital, bring in the right partners, grow enterprise value, and position a company for sale. I’ve been part of exits over $20M.
Now, I’m returning to my roots in the trades. I believe home services, plumbing, HVAC, and electrical are the future, especially as AI disrupts other industries. I know how to protect a legacy business, grow it, and sell it at a premium. My goal is to partner with owners who want to see their name and reputation carried forward, not stripped away by some faceless investment group.
- Dedicated Father
- Stonemason Trademan
- Strong Financial and Exit Strategist
- Profitable Leader