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HomeBlogMcKinsey HVAC Home Services Report
📈 Market Research10 min read · Industry Analysis

McKinsey Just Told Wall Street Your HVAC Business Is Worth Chasing

The McKinsey HVAC home services report frames home services as a $700B market that is recession resilient, fragmented, and still mostly owned by independent operators. Translation: sophisticated buyers are looking harder at companies like yours.

Michael Mayes
Michael Mayes
Founder, Homestead Service Partners · Sold last business for $20M
McKinsey HVAC home services report — key findings for HVAC business owners

McKinsey did not write this report for small HVAC contractors. They wrote it for investors. That is exactly why independent owners should pay attention. When institutional money starts studying your industry, valuation, timing, and buyer behavior start changing.

$700B
Market Size
Total US home services market including HVAC, plumbing, electrical, and more
80%+
Independent
Share of home services markets still held by independents and local operators
2%→7%
PE Growth
Private equity’s share of sector deals has grown quickly from a small base
5–7%
Annual Growth
Steady growth, resilient demand, and fragmentation attract institutional buyers

Why This Report Matters to Independent HVAC Owners

McKinsey & Company, one of the most respected strategy firms in the world, just published a deep research report on the US home services market. They do not publish reports like this because a few contractors had a good year. They publish them because their clients, institutional investors, private equity funds, and large corporations, are deciding where to deploy serious capital.

And now they are pointing directly at your industry.

If you are thinking about selling your HVAC business in Chicago, this matters. Not because a report magically increases your valuation overnight, but because it confirms what buyers have already been acting on: HVAC businesses with recurring revenue, clean books, skilled technicians, and low owner dependency are becoming increasingly attractive acquisition targets.

The real-world proof point is already here. Blackstone’s $2.5 billion HVAC platform transaction in February 2026 was not a random headline. It was the market saying the quiet part out loud: institutional capital wants durable, local, essential service businesses.

That does not mean every HVAC business gets a premium. That is where owners need to be careful. Buyers are not paying up just because the industry is hot. They pay up when the individual company has the traits that make it transferable, scalable, and less dependent on the owner.

This post summarizes and analyzes findings from “Value Plays in US Home Services: Where Opportunity Meets Reliability” published by McKinsey & Company in February 2026.

— Full Source

The $700 Billion Signal — and What Owners Get Wrong

According to the McKinsey HVAC home services report, the US home services market, including HVAC, plumbing, electrical, roofing, pest control, landscaping, and related categories, is approximately $700 billion annually. McKinsey projects that number will grow to $802 billion by 2030.

That is a massive market. But the size of the market is not the part that should matter most to an HVAC owner. The more important point is this: large investors are not attracted to home services because it is glamorous. They are attracted because it is local, essential, fragmented, and still underprofessionalized in many markets.

That is the opportunity. It is also the warning.

Market size gets investors interested. Company quality gets sellers paid. Revenue alone does not create a premium valuation. Transferability does.

— Operator Takeaway

Where HVAC sits in the report

McKinsey categorizes home services based on two questions: how critical the service is and how frequently the customer needs it. HVAC sits in the most attractive part of that map: critical and frequent. In plain English, people may delay painting a room, but they do not ignore a failed furnace in January or a dead condenser during a July heat wave.

CategoryExamplesIndependent Market ShareGrowth Rate
Critical & FrequentHVAC, pest control, safety/security~51% independent3–5% annually
Critical & RareRoofing, electrical, plumbing~76% independent3–5% annually
Optional & FrequentLandscaping, cleaning, pet services~60%+ independent5%+ annually
Optional & RarePainting, moving, junk removalMajority independent2–4% annually

For a seller, that category matters because it shapes how buyers underwrite the future. The more essential and repeatable the service, the more confidence a buyer has in tomorrow’s revenue. The more confidence they have, the easier it is to justify a stronger offer.

HVAC Is Recession-Resistant — Which Makes It Financeable

One of the most important findings for owners is that McKinsey specifically identifies HVAC repairs and electrical as services that maintain steady demand even during economic downturns. Their analysis examined multiple recessionary periods going back decades, and HVAC held up better than many discretionary categories.

This is not hard to understand if you think like a homeowner or building manager. When money is tight, people delay remodels. They postpone nice-to-have projects. But heat, cooling, ventilation, refrigeration, hot water, and comfort systems still need to work. HVAC is not a luxury. It is infrastructure.

Recession resistance matters because buyers and lenders care about downside protection. A company that can keep producing cash flow in bad markets is easier to finance, easier to hold, and more attractive to own.

— Why Buyers Like HVAC

That is one reason I like HVAC as an acquisition category. I am not trying to buy a trend. I am looking for durable service businesses that can compound over time. HVAC gives a buyer a strong starting point, but only if the company itself is well run.

Fragmentation Is the Opportunity — But Not Every Owner Benefits Equally

The most important number in the report for independent owners is not the $700 billion market size. It is the fact that home services is still overwhelmingly fragmented, with independents and local players holding a major share of the market.

80%+ of home services markets are held by independents and local players across critical and rare services. McKinsey calls this fragmentation an opportunity for rollups and synergies through consolidation.

— McKinsey & Company, February 2026

In plain English: thousands of good local businesses are still owned by founders, families, and operators who built them one customer, one technician, and one service call at a time. No single company has rolled up the market the way national players have consolidated other industries.

For sellers, that creates more buyer demand. Private equity groups, strategic acquirers, family offices, and operator-led buyers are all looking for the same thing: good businesses with staying power.

But here is the part most owners miss: fragmentation creates buyer interest, not automatic premium pricing. Buyers still separate average companies from platform-quality companies.

What most HVAC owners misunderstand about value

Most owners think value starts with revenue. It does not. Revenue matters, but buyers are really underwriting the quality of the earnings, the quality of the team, and how well the business runs without the founder carrying the whole thing on his back.

When I look at an HVAC business, I am not just asking, “How much revenue did it do?” I am asking:

  • How much of the revenue is recurring or relationship-based?
  • Are the financials clean enough for a lender, buyer, and diligence team to trust?
  • Does the company depend on the owner for estimating, dispatch, sales, customer relationships, and emergency decisions?
  • Are the technicians likely to stay after a transaction?
  • Can this business grow with better systems, or is it already maxed out?

High buyer demand plus limited quality sellers creates upward pressure on multiples. But the premium goes to HVAC businesses with clean books, recurring service work, strong managers, and technicians who stay.

— What This Means for Your Valuation

What Sophisticated Buyers Actually Want

McKinsey outlines several levers that can improve performance in home services businesses, including better scheduling, stronger digital tools, better customer experience, higher retention, and margin improvement. Those are not abstract consulting slides. Those are the exact places buyers look for upside.

+20%
Bookings increase
Effective scheduling and digital tools can increase bookings 10–20%, according to McKinsey
+40%
Upsell opportunity
Customer satisfaction can increase on-site upselling opportunities by 20–40%
+20%
Retention improvement
Strong service quality can improve customer retention and referrals by 10–20%
500bps
Margin opportunity
The average home services operator can achieve more than 500 basis points in margin improvement

The practical takeaway is simple: buyers are not just buying what your business is today. They are buying the gap between what it does today and what it could do with better systems.

That gap cuts both ways. If the upside is real but the risk feels controlled, a buyer can get excited. If the upside only exists because the owner personally solves every problem, that gap becomes risk. Risk lowers the offer.

The first things I look for as a buyer

If I am reviewing an HVAC company, the first thing I want to understand is not the trucks, tools, or office furniture. Those matter, but they rarely drive the valuation. I want to know whether the business has a repeatable engine.

That means service agreements, maintenance customers, clear pricing, dependable technicians, documented workflows, organized financials, and a customer base that trusts the company, not just the owner personally.

The best businesses feel boring in the right way. Calls come in. Techs show up. Work gets done. Invoices go out. Customers renew. The owner is important, but not the only reason the machine works.

— Michael Mayes

The Labor Challenge — and Why It Can Help Sellers

McKinsey also calls out the skilled-labor shortage as one of the major challenges in home services. That is real. Every owner knows good technicians are hard to find, expensive to train, and easy to lose if the culture is broken.

Here is the counterintuitive part: for a strong seller, that labor challenge can make the company more valuable, not less.

A new buyer cannot simply snap their fingers and hire five experienced HVAC technicians who understand older Chicago buildings, commercial systems, high-rise mechanical rooms, boilers, controls, and demanding property managers. That kind of team takes years to build.

When I evaluate a business, the team is often worth more than the equipment. Equipment can be replaced. A loyal group of skilled technicians with customer trust cannot be recreated overnight.

Why your team may be your biggest valuation driver

If you have invested in your people, paid fairly, trained consistently, created a culture where technicians stay, and built a bench beyond yourself, that is one of the most powerful ways to increase value.

The cleanest version of the business is the one where the owner can leave for two weeks and the company does not panic. That tells a buyer the company is not just a job with employees attached. It is a transferable business.

“What happens if you leave?” If the answer is “it keeps running fine,” the business commands a premium. If the answer is “everything slows down,” that is key-man risk, and key-man risk suppresses multiples.

— Michael Mayes

If I Owned Your HVAC Business Today, Here Is What I Would Do

If you are not ready to sell today, that is fine. Most owners are not. But this is exactly when preparation matters. The best exits usually start long before the first serious buyer conversation.

If I owned an HVAC business and wanted to protect my valuation over the next 12 to 24 months, I would focus on five things.

1. Clean up the financials

Make sure revenue, expenses, owner add-backs, payroll, vehicle costs, rent, loans, and one-time items are easy to understand. Buyers do not pay premium multiples for messy books. They discount uncertainty.

2. Build or tighten recurring service agreements

Recurring maintenance agreements give buyers confidence in future revenue. Even if the company has strong customer relationships, documented agreements usually make that revenue more valuable.

3. Reduce owner dependency

Start moving knowledge out of your head and into systems. Document how calls are handled, how jobs are estimated, how maintenance is scheduled, how customers are followed up with, and how technicians are managed.

4. Protect the team

Retention matters. If your technicians are loyal, trained, and respected by customers, make that visible. Buyers want to know the people who make the business work are likely to stay after closing.

5. Know your number before the market tells you

This might be the most important one. Do not wait for a buyer to approach you and define your value for you. Understand the range, the risks, the levers, and what you can improve before a real offer shows up.

Before a buyer tells you what your HVAC business is worth, you should know the number yourself. That knowledge gives you leverage, even if you never sell.

— Practical Next Step

The Window Is Open — But It Won’t Stay Open Forever

McKinsey’s message is aimed at investors, but the same logic applies to sellers. The market is at a rare point where buyer demand is high, the industry is fragmented, and many owners who built HVAC businesses over the last several decades are thinking seriously about succession.

That combination creates opportunity. But it also creates pressure.

As more institutional buyers enter the space, the best companies get acquired first. Then buyers become more selective. Eventually, the market matures. When that happens, average businesses have less leverage, and premium outcomes concentrate around the companies that prepared early.

I am not saying you should sell your business today if you are not ready. That would be bad advice. What I am saying is this: if you have been thinking about your exit for the last few years, now is the time to understand your options seriously.

McKinsey just told the institutional investment world that home services, including HVAC, is exactly the kind of market they want: essential, fragmented, resilient, and still full of local operators. The smart move is to understand where your company fits before someone else defines that number for you.

No cost, no pressure, no brokers. Start with a free valuation estimate →

— The Bottom Line
The report says the window is open

Before a buyer tells you the number, know it yourself.

Institutional money is paying attention to HVAC. Find out where your business sits in today’s market, no cost, no obligation, and no pressure.

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